Shipping:
Domestic (within US 50 states and territories)
All items are shipped via USPS Priority Mail for free. Express shipping available upon request for an additional fee. Signatures are required at delivery for items over $200. Standard handling time is 2-5 business days from order placement. Customized orders may take longer. Tracking will be updated via the website.
International (outside US 50 states)
International shipping costs are calculated depending on the destination and the item. Buyer is responsible for shipping, import duties, taxes and any related charges not included in item’s listed price. International orders are final sale. Standard handling time is 2-5 business days from order placement. Customized orders may take longer. Tracking will be updated via the website.
Layaway:
We are happy to offer layaway plans for any item in the shop except gift certificates. Generally we ask for 25% down then three additional monthly payments of 25% each. If that doesn’t work for your budget no worries, we are happy to come up with a personalized plan for you. Layaway payments are not re-fundable and items are not eligible for return.
Returns:
We are happy to offer returns for non-sale items if contacted within three days of delivery and the item returned in as-sold condition within seven days. In person sales are considered final. The buyer is responsible for return shipment. We are unable to accept returns on discounted items or items which have been altered or otherwise customized (e.g. sized). Layaway items and custom-made jewelry items, including resized items, are not eligible for return. International sales are considered final. Alll returned jewelry must be received in the same condition it was in when it was sent to you. Jewelry will not be accepted for return if it has been damaged, altered or worn. All returns shipped must be approved by The Jeweled Crescent prior to shipment or they will not be accepted. Please initiate your return by contacting us via email (elizabeth@thejeweledcrescent.com) within 3 days of delivery for return authorization before sending back any merchandise. All returns for will incur a 7% restocking fee to cover credit card and associated expenses that are not reversed when an item is returned.
